How To Order Custom Cupcakes

Purple-Top-Hat-Cupcake-Tower-Granada-Hills-CA-A-Sweet-DesignWe sell amazing cupcakes in our shop daily (Wednesday – Sunday).  While cupcakes are already fun, they are also a beautiful canvas to add flair to your event!  From coloring the buttercream to match your invitation to handcrafting 3D designs, we can create the perfect cupcakes for your event.

How far in advance do I need to place my order?
Although we can accommodate 7 day notice on minimally customized orders, other designs may require a minimum of 3 weeks notice.  Please note, Wednesday at 7 pm is the cutoff to preorder any Cupcake Department items for that same weekend.

Please check out the 18 page catalog from the home page

How do I place an order?
You are welcome to select an image from our Decorated Cupcakes gallery, our Flickr album. Click here to view our catalog with ideas and pricing. If you haven’t checked out the options available to order online, you should.  Most times, this can make the process much easier for you.  (please note the deadline cutoff of Wednesday by 7 pm for that same weekend)

Can I have cupcakes delivered?
Absolutely! Price of delivery depends on day, time and location. Orders can be picked-up during business hours.

What is the deadline for alterations to my custom order?
We require a 7 day notice on any changes for most custom orders.  In some cases, less notice is allowed, however, just follow up with your designer. I say in some cases, because if it’s minor, we’d be glad to make the change, if it has to do with décor and it’s been started, that may pose a problem

Do you have BlackOut dates?
Yes. The store is closed for the following Holidays: New Years Day, Memorial Day, 4th Of July, Labor Day, Thanksgiving Day, Christmas.  The shop is also closed Mondays & Tuesdays.  There are several dates throughout 2017 that may be either booked or unavailable, please do not hesitate to inquire. Scroll down to the bottom of the website for the “calendar of availability” page.

Ready to place an order? Call us at 818.363.9825 or send us an email via our contact form.