How To Order Custom Cupcakes

Purple-Top-Hat-Cupcake-Tower-Granada-Hills-CA-A-Sweet-DesignWe sell amazing cupcakes in our shop daily (Wednesday – Sunday).  While cupcakes are already fun, they are also a beautiful canvas to add flair to your event!  From coloring the buttercream to match your invitation to handcrafting 3D designs, we can create the perfect cupcakes for your event.

How far in advance do I need to place my order?
Although we can accommodate 7 day notice on minimally customized orders, other designs may require a minimum of 3 weeks notice.  Please note, Wednesday at 7 pm is the cutoff to preorder any Cupcake Department items for that same weekend.

How do I place an order? (As of 7/1/17, we are not taking macaroon or sugar cookie orders)
Click here to view our catalog with ideas and pricing.  Most times, this can make the process much easier for you when you email in your request. If you email details based on what the catalog has to offer, I can generate an invoice and send it out to you (keep in mind some of these items do require pre approval)  (please note the deadline cutoff of Wednesday by 7 pm for that same weekend) CHECK OUT THE ORDER ONLINE PAGE  for items that are available to be purchased directly and without pre-approval.

Can I have cupcakes delivered?
Absolutely! Price of delivery depends on day, time and location. Orders can be picked-up during business hours.

What is the deadline for alterations to my custom order?
We require a 7 day notice on any changes for most custom orders.  In some cases, less notice is allowed, however, just follow up with your designer. I say in some cases, because if it’s minor, we’d be glad to make the change, if it has to do with décor and it’s been started, that may pose a problem

Do you have BlackOut dates?
Yes. The store is closed for the following Holidays: New Years Day, Memorial Day, 4th Of July, Labor Day, Thanksgiving Day, Christmas.  The shop is also closed Mondays & Tuesdays.  There are several dates throughout 2017 that may be either booked or unavailable, please do not hesitate to inquire. Scroll down to the bottom of the website for the “calendar of availability” page.

Ready to place an order? Call us at 818.363.9825 or send us an email via our contact form.

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